Performance measurement and operations improvement for businesses

Step one

Station Diagnostic

Within three weeks of your data being complete, you know where your business stands, what costs you most in riyals, and your next step, on one page.

Duration
three weeks
Scope
one area
Output
Station Page
Price
Fixed and written

The count starts on the day we confirm to you in writing that the data is complete.

weeks, one area,
and one page.

Who it is for

Who is it designed for?

For an owner-run business with 10 to 100 employees and at least two branches, sites or teams.

  • You approve spending yourself.
  • There is no full-time operations manager.
  • Numbers reach you when you ask for them, not in a report.

Not for you if you are looking for a five-year plan, or for full implementation without your team taking part.

One area, not the whole business.

  • Numbers and reporting
  • Operations and delivery
  • Projects and initiatives
  • Team and resources

We choose it together on the fit call. It is usually the one that bothers you most.

The three weeks

Three weeks, each with its own output.

  1. Week 1

    Measure

    We agree 5 to 7 numbers, write down each one’s definition and source, and collect the last three months of data.

  2. Week 2

    Diagnose

    We follow the work from start to finish, separate working time from waiting time, and calculate the cost in riyals.

  3. Week 3

    Conclusion

    We write the Station Page and the three steps, read it with you, and hand over the dashboard.

Every Thursday you receive a WhatsApp message: what we completed, and what we are waiting for from you.

Outputs

What you receive at the end of week three

The Station Page
One A4 page: where you stand across the four stations in numbers, what costs you most in riyals, and three ordered steps, each with a person responsible and a date.
The appendix
The numbers, their definitions, their data sources and how they were calculated. A searchable Arabic PDF.
The indicator dashboard
An Arabic Excel file of 5 to 7 indicators that your team keeps updating after us.
Download “Example Business” (PDF, illustrative example)

Requirements

What we need from you

  • The decision-maker, at the kick-off session and the handover session.
  • One coordinator from your team to answer questions and gather data.
  • The data as it is, even if it lives in spreadsheets or ledgers. We ask for it aggregated, without employee names.

If data arrives late, the deadline moves by the same amount, and we confirm that in writing.

Our two guarantees

If we miss the written deadline, we refund the fee in full; if you find a step that cannot be carried out, we rewrite it once at no charge, on the terms written in our General Terms.

When does the count start?
From our written confirmation that the data is complete; it moves by any delay in the data.
The rewrite
Once, within 5 working days of your request.
General Terms

Cost

How much does it cost?

A fixed price, written before we start, so there are no open-ended hours and no surprises. Three things set it: the size of the business, the number of sites, and the scope of the chosen area. You receive it in writing, in the order form, on the same day as the fit call.

The diagnostic is paid when you accept the order form, and you receive an e-invoice.

Getting started

How we start

  1. 01

    Fit call

    20 minutes. We tell you plainly whether we are right for you.

  2. 02

    Summary and order form

    The same day: what we heard, the scope, the price and the earliest start date.

  3. 03

    Acceptance and payment

    You accept the order form online, and receive the invoice.

  4. 04

    Start kit

    Within one working day: the shared folder, the data list and the kick-off date.

Is it right for your business? Start with the self-assessment.